MasterClass

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    Protecting Yourself from Fraudulent Websites

    What is a counterfeit website?
    A counterfeit website illegally imitates a legitimate platform or service. These fraudulent sites are often created to exploit the superior value and reputation of the genuine service. In the case of MasterClass, customers might encounter websites that appear to offer authorized access to MasterClass content but are not authorized, associated and/or affiliated with MasterClass .

    What MasterClass does to counter counterfeiting?
    MasterClass takes significant measures to protect its content and reputation. The company actively pursues operations and individuals involved in the unauthorized distribution, and sale of courses. Additionally, MasterClass works to take down websites and online auctions that sell counterfeit courses.
    Where to find official MasterClass content?
    MasterClass does not offer its courses through unauthorized sellers, internet auctions, or independent platforms. To ensure you are purchasing authentic MasterClass content, visit the official MasterClass website at MasterClass.com. MasterClass content is also available through the official MasterClass app.

    Can MasterClass assist with refunds for fraudulent transactions?
    A purchase made through a site that is unaffiliated/unauthorized for access to MasterClass content may be a fraudulent transaction. In the case of a potential fraudulent transaction we recommend that you contact your financial institution.

    Report counterfeits
    To report counterfeit MasterClass content, please contact MasterClass support at support@masterclass.com. The following information is helpful when taking action against counterfeiters:
    1. Location Name and Address
    2. Type of Location (eBay, independent website, unauthorized platform, etc.)
    3. Product Being Sold
    4. Details of any Trademarks (the MasterClass logo or specific course content)
    5. URL for the fraudulent website

    By staying informed and vigilant, you can help ensure that you are accessing authentic MasterClass content and support efforts to combat counterfeiting.