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Unlimited access to 200+ classes from the world's best

    Cancelling Your Subscription Renewal

    You can turn off auto-renewal for your subscription at anytime through your account settings.

    đź“„ Please note that cancellations cannot be made through the MasterClass app. Please log in at www.masterclass.com using a web browser to make changes.

    Steps to Cancel Your Auto-Renewal
    1. Log into your account at www.masterclass.com.
    2. Click your profile/account menu in the top right, then select Settings.
    3. In Account Settings, find the Membership section and click Cancel Membership (only available if you have a card on file).
    4. On the next screen, select Cancel Now to confirm and complete your cancellation.

    On Your Phone:
    1. Log into your account at www.masterclass.com using a mobile browser (not the app).
    2. When prompted, ignore the Go to the App button.
    3. Tap the menu icon in the top right corner to access your subscription settings, and follow the steps listed in section above.

    Once you have completed this process your subscription will be set to cancel upon the renewal date of your original purchase. Your subscription should remain active until the renewal.

    đź—“ If you're within your first 30 days and do not wish to continue your membership, you may be eligible for a refund. Please see Requesting a Refund.

    Third-Party Subscriptions
    If you purchased your subscription through the iOS App Store or Google Play, cancellations must be completed directly through the respective app store. For iOS App Store instructions, go here. For Google Play instructions, go here.

    When You No Longer Have Access to Your Original Email Address 
    If you no longer have access to the email inbox used when signing up for MasterClass, please contact support and provide relevant information to your purchase (account holder's name, old email address, transaction number, date of purchase, etc.)

    Gift Memberships and Auto-Renewal
    If your subscription began as a gift membership, your account may renew automatically once the gift period ends. You can cancel future renewals anytime within your account settings prior to renewal. To do so, please following the steps listed above.

    Support
    Support is available through the Help button in the bottom right corner of the screen. Go here for more ways to contact support.