Our MasterClass chatbot is available 24 hours/7 days a week.

Live chat is exclusively available to logged in MasterClass subscribers 8AM - 5PM PT, 7 days a week. To access chat please log into your masterclass account to be connected with a support associate for a live chat session.

Monday - Sunday, 7AM - 4PM PT

support@masterclass.com

For the fastest assistance, we recommend reaching out via chat. Email inquiries are typically answered within 24–48 hours.

If you contact us by email and have questions related to your account, please write to us from the email address associated with your MasterClass account. For security purposes, you’ll be asked to verify your identity using a one-time passcode (OTP) before we can make any account-related updates. See this page for more details on the OTP process.

Monday - Friday, 7AM - 4PM PT

1 (855) 981-8208 

For any other partnership related inquiries, email partnerships@masterclass.com.

Submit an order request here. 

For any other MasterClass at Work questions, submit your request here.