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MasterClass at Work

Learning solutions for employees from the world’s best

    Customizing Analytics & Managing User Data

    Why Customizing Analytics & Managing User Data Matters
    Every organization has unique learning objectives. By customizing reports, you can track the metrics that matter most to your team—whether it’s individual skill development, overall engagement, or course effectiveness. Managing user data settings also helps ensure reports reflect active learners while allowing you to track historical participation.

    How to Customize Reports
    • Custom Range Filtering: Select date ranges to analyze trends over a specific period (Last 7 days, 30 days, 90 days, or Custom dates).
      • The earliest possible date to select in the custom range picker is the start date of the organization.
    • Aggregated Metrics: When filtering by date, reports display cumulative data for that period.

    Managing User Data in Reports
    • Revoked Users: You can include or exclude users who no longer have platform access.
    • Team Changes: Users' past data remains, but their engagement will appear under their latest assigned team.

    Using Skills & Course Analytics Effectively
    • Top Courses Report: Helps identify which courses are most engaging.
    • Skills Reporting: Tracks skill progress based on primary and sub-skills developed through completed content.

    Key Takeaway
    Customize your reports to get targeted insights that align with your L&D goals, such as tracking highly engaged learners, refining content recommendations, and ensuring skill-building aligns with company objectives.