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Cohorts FAQ

What are cohorts?

Cohorts allows Enterprise users to have team-specific conversations within any of our sessions with activities.

What does this look like for a user?

Users will be able to select from the following locations to post a response when responding to a session task:

Do Organizations need to enable this?

This is automatically enabled for all organizations- just add users to a team to get started.

How does a user get added to a cohort?

Any user that is a part of a team will have access to that team’s cohort.

How does a cohort get set up?

Cohorts are set up by the teams an organization admin creates

After adding a user to a cohort, how do they access the cohort?

Any time that user goes into a session where they can post, they’ll be able to choose their cohort:

Will users only be able to see their own cohorts?

Users will only be able to see the cohorts they’ve been added to, as well posts from those cohorts.

How does a user get removed from a cohort?

Any user that is removed from a team will lose access to that team’s cohort.

What happens when a user gets removed from a cohort?

The user will no longer have access to view the posts in the cohort, but their previous posts will remain.

If a user is added to a team/cohort, will they be able to view existing posts?

Yes, they’ll be able to see anything that has already been posted in that cohort’s community

How does a user change their cohort?

There will be a switcher they can choose from at any place they go to post.

How does reporting change if a user leaves/is added to a cohort?

All reporting will remain consistent, except for at the team level since a user would have been added/removed from that team.