Business

What Is a CTO? 4 Types of Chief Technology Officers

Written by MasterClass

Last updated: Jul 13, 2021 • 3 min read

A CTO is an executive role in charge of setting a company’s vision for technology and creating a technological strategy that meets the needs of the business.

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What Is a CTO?

A chief technology officer (CTO) is an executive role responsible for understanding and implementing a company’s technology and scientific needs to help meet business goals. As the company’s highest executive-level position for technology-related matters, the CTO holds a leadership role in both the technology or engineering departments and contributes to decision-making for a company’s research and development. A CTO must have an extensive understanding of new technologies and technology trends in order to create a technological vision and strategy for their organization and its stakeholders.

The role of the CTO, also known as a chief technical officer, may overlap or work in conjunction with a company’s other C-level technology positions, including the chief information officer (CIO) or chief operating officer (COO). Initially, the CIO took on the CTO’s responsibilities, but advances in information technology necessitated creating a separate position in modern business. The CTO is now the highest-ranking technology executive and reports directly to the chief executive officer (CEO), the head of the company.

4 Types of CTOs

There are four types of CTOs, each with different responsibilities related to their company and industry:

  1. 1. Consumer liaison: Delivering an excellent customer experience through user experience (UX) and user interface (UI) technology is the foundation of the consumer liaison’s role, which serves as the intermediary between consumer needs and company goals. They are keenly attuned to market research and trends and understand how to drive value from IT products.
  2. 2. Infrastructure manager: An infrastructure-focused CTO will direct a company’s technological roadmap by overseeing data, security, maintenance, and other internal business. The infrastructure manager is also responsible for how the business uses technology and connects with tech services like cloud computing to improve IT system delivery.
  3. 3. Strategic planner: This role focuses on the ways that technology drives a company’s business strategy. The planner is often considered a “visionary” within the company and has the technical expertise to serve as operations manager by integrating and running new and existing tech.
  4. 4. Thinker/innovator: By working closely with the CEO and other senior management, the thinker/innovator can plan out a company’s technology infrastructure. They are also responsible for determining how to use technology to develop new business models and ideas that drive the company forward.

What Are the CTO’s Responsibilities?

A CTO has many responsibilities, including:

  • Management: CTOs manage the company’s use of technology to determine its usefulness in meeting business goals. They direct the IT department in developing the company’s data systems and security and approve new department infrastructures, such as software and communications. CTOs may also be active in mentoring employees in the use of company technology.
  • Strategy: Setting the company’s vision for technology and how it impacts business strategy is a key component of the CTO’s job. They must anticipate a company’s technological needs and direct the IT department to evaluate and develop existing tech to meet those needs.
  • Technology: A CTO is the face of technological development at a company. They oversee the research and development department’s efforts to bring new products to customers, observe tech market trends, and communicate its technology strategies to stakeholders.

What Are the Typical Qualifications of a CTO?

The career path to a CTO job typically begins with a bachelor’s degree in a field related to computer science or information technology (IT), such as software development, cybersecurity, or management information systems. Since strategic planning in a corporate arena is also part of the CTO job description for many companies, a master’s degree in one of these areas or business administration (MBA) is also a plus. Some companies require CTOs to have 15 years of experience and management skills in IT departments, especially in project management and product development.

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