Business

Obligation to Dissent: 3 Benefits of the Obligation to Dissent

Written by MasterClass

Last updated: Jun 21, 2022 • 2 min read

From consulting firms to startups, many businesses consider the obligation to dissent to be a core value that drives improvements in unexpected and extraordinary ways. This leadership mentality encourages employees and entrepreneurs to speak up, share ideas, and hold team members accountable.

Learn From the Best

The Meaning of Obligation to Dissent

The obligation to dissent is each team member’s responsibility to address a miscalculation or oversight regardless of their position in the company’s hierarchy. Leaders who advocate for the obligation to dissent believe their company consists of bright, exceptional people—from entry-level staff to senior leadership—and that all team members should have the opportunity to communicate inaccuracies, regardless of their rank. Large and small businesses incorporate the obligation to dissent into their values, so team members feel empowered to share their opinions.

The Purpose of Obligation to Dissent

The purpose of the obligation to dissent is to promote differing perspectives with an inclusive and respectful mindset. By creating a work environment that fosters open, authentic communication across varying experience levels, companies establish a system that encourages team members to engage and collaborate. From a production standpoint, the goal of dissent is to reduce mistakes and solve previously unknown issues; productivity also increases when employees have the authority to point out errors and provide alternative solutions.

3 Benefits of the Obligation to Dissent

The obligation to dissent is crucial because it stimulates productive discourse. Instead of viewing dissent as a point of disagreement, leaders who value dissent recognize it as essential to healthy communication and problem-solving. The obligation to dissent is valuable because it:

  1. 1. Encourages open communication: A culture of dissent empowers team members to speak up and participate in constructive, respectful discussions. As employees share different opinions, teams can better develop innovative ideas. This type of collaboration and open communication ensures everyone understands the assignment and feels included in the process.
  2. 2. Prevents avoidable mistakes: The obligation of dissent holds employees accountable for highlighting mistakes. Every team member shares the responsibility of discussing inaccuracies that arise during a staff meeting or project rollout. Addressing mistakes promotes a problem-solving mentality and prevents a toxic culture in which employees fear pointing out complications.
  3. 3. Promotes a positive company culture: The obligation to dissent also positively impacts your overall company culture. While some managers only ask their direct reports for their opinions or critiques every couple of years, leaders who believe in the obligation to dissent regularly welcome these discussions. Inviting your staff to be part of the solution can increase employee engagement and retention.

Want to Learn More About Business?

Get the MasterClass Annual Membership for exclusive access to video lessons taught by business luminaries, including Sara Blakely, Chris Voss, Robin Roberts, Bob Iger, Howard Schultz, Anna Wintour, and more.