Core Competencies: 12 Examples of Core Competencies
Written by MasterClass
Last updated: Jun 2, 2022 • 2 min read
Your company’s core competencies are your competitive advantages—the skills and resources that give you an edge in the marketplace. Identifying and leveraging your distinctive competencies can help your business succeed.
Learn From the Best
What Are Core Competencies of a Business?
The core competencies (or core capabilities) of a business are the central skills or resources that give it an advantage over its competitors. The concept of core competencies comes from the market strategist team C. K. Prahalad and Gary Hamel, who defined the concept in “The Core Competence of the Corporation,” their 1990 Harvard Business Review article. According to Prahalad and Hamel, a core competency should allow the company access to a wide variety of markets, benefit potential consumers, and be difficult to imitate by competitors. Core competency examples include exceptional quality control, quantifiably lower costs, or expertise in a unique specialization.
Individuals looking for work adapt the core competencies format to market themselves to recruiters by listing specific skills in bullet points on their resumes and highlighting their skill sets in cover letters. Personal core competencies may include things like critical thinking and leadership skills or strong verbal communication.
12 Examples of Core Competencies
Your core competencies are like a mission statement, showing potential stakeholders how you plan to succeed in the market. Anything your business does better than the competition can be a core competency. Here are some examples of core competencies:
- 1. Buying power: Some companies use their impressive buying power as a key core competency, using their large influence to outbuy competitors and increase their market share.
- 2. Company culture: You can cultivate a healthy, thriving company culture by prioritizing high pay, great benefits, and effective human resource management to appeal to job seekers and give your company a strong reputation in the marketplace.
- 3. Customer service: Offering a friendly and honest customer experience is a common core competency and one that relies on team members with strong interpersonal skills and communication skills.
- 4. Decision-making and adaptability: Your company could boast that it is particularly adaptive and willing to use creative thinking, problem-solving, and strategic planning to find effective solutions and aim for continuous improvement.
- 5. Design: You can use the superior and distinct design of your core products as a central element of your business model to appeal to customers in crowded markets.
- 6. Lower cost: This is one of the most basic core competencies. Keeping prices of your end product low is a major draw for customers in many markets.
- 7. Organization: Some companies use impeccable organizational skills, like time management, teamwork, and project management, to gain an edge over disorganized competitors.
- 8. Partnerships: Your company could aim to leverage strategic partnerships. For example, your business strategy can focus on partnerships with companies in the supply chain to allow you to get your product to customers more efficiently.
- 9. Quality control: In markets where many companies privilege quantity over quality, your company can emphasize stellar quality control to provide uniquely well-made goods.
- 10. Specialization: Some companies use niche specialization to offer goods or services that few other companies can.
- 11. Speed: Many companies aim to offer similar goods and services faster, working to complete tasks in a fraction of the time compared to their competitors.
- 12. Standardization: Many large companies promote their fine-tuned standardization, emphasizing consistency and reliability as key competencies.
Want to Learn More About Business?
Get the MasterClass Annual Membership for exclusive access to video lessons taught by business luminaries, including Howard Schultz, Chris Voss, Robin Roberts, Sara Blakely, Daniel Pink, Bob Iger, Anna Wintour, and more.