Business

B2B Marketing Guide: How to Create a B2B Marketing Campaign

Written by MasterClass

Last updated: Jul 21, 2021 • 5 min read

While some businesses specialize in marketing goods and services directly to consumers, others use a business-to-business (B2B) strategy to market their products to other businesses. Learn more about this type of marketing and how to create your own B2B marketing strategy.

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What Is B2B Marketing?

B2B marketing (short for business-to-business marketing) is a type of marketing that a company employs to target other businesses rather than consumers. The process of selling a product or service to a business, whether a startup, small business, or enterprise company, is called B2B sales.

Companies may focus solely on B2B marketing if they offer a product or service that they think will only be attractive to other businesses, like cloud-based software or printing services. They may also employ B2B and B2C marketing (business-to-consumer marketing) to advertise their product or service to both businesses and individual consumers. Companies that only sell products to other companies in the B2B market are often called B2B businesses.

3 Examples of B2B Marketing

Here are a few examples of B2B marketing:

  1. 1. SEO blog posts: B2B marketers often use blog posts as part of their B2B content marketing strategies because they can target a wide range of stakeholders and decision-makers using search engine optimization (SEO)—the process of attracting targeted traffic to a website through organic or non-paid rankings on a search engine results page (SERP). B2B marketers can craft marketing materials for targeted businesses that they hope will reach out to the B2B sales team to close the deal after reading the post.
  2. 2. Business conferences: A salesperson, or sales team, may market their business or product at a business conference where potential stakeholders and decision-makers from their targeted businesses are in attendance. For example, a B2B team may set up a table at a conference to sell a product like customer relationship management (CRM) software. This comprehensive software system provides a sales force with CRM tools for contact management, customer support, customer retention, and even marketing automation. At the conference, B2B salespeople in attendance can perform product demonstrations and schedule meetings with interested businesses for a private demo and sales pitch.
  3. 3. Social media: A company specializing in social media marketing automation for B2B content marketing may establish several major automatic social media channels to show prospective B2B customers that they can grow their subscriber base.

How to Create a B2B Marketing Strategy

Here’s a step-by-step guide for crafting a basic B2B marketing campaign:

  1. 1. Define your audience. The key to any effective B2B marketing plan is to define your target audience properly. Consider the businesses that can benefit from your product or service, and make a list of their particular pain points. What would encourage them to buy your product? What would be their biggest concern? What is your call to action (CTA)? The answers to these questions should shape your marketing efforts, allowing you to tailor your marketing tactics to the buyer personas you want to reach. At this stage, you may also want to brainstorm a list of specific businesses that may be good potential customers, so your sales reps can reach out to them directly.
  2. 2. Identify your channels. There are a wide array of physical and digital marketing channels available for B2B marketing, including cold calling, inbound landing pages, email marketing, podcasts, social media platforms, influencer marketing, trade shows, SEO (search engine optimization) messaging, testimonials, business conferences, direct mail, webinars, and sponsorships. With your target audience in mind, decide what marketing channels will be most visible to key stakeholders in your demographic responsible for purchasing decisions. Depending on your field, you may want to opt for pure social media marketing, basic online marketing, or in-person or print marketing.
  3. 3. Outline the main selling points. Once you know who your target audience is and how you can best reach them, identify what content will be the most effective for them to hear. Outline your main selling points—will your B2B product increase sales, improve the customer experience, or boost employee morale? Use numbers, case studies, infographics, and any other statistics and details to be as specific as possible—businesses want to be certain that your product or service can increase their operations in the long run.
  4. 4. Craft your content. Once you know what you want to say, it’s time to craft your content. Write copy and design visuals that are eye-catching, professional, and convincing to your audience. Consider your chosen channels and craft accordingly—social media is better for short-form, visual content, while blog posts can be more text-heavy.
  5. 5. Implement your campaign. After you’ve written and designed your marketing campaign, it’s time to implement your campaign. Once you’re ready, execute your content to your channels—whether that’s beginning your cold calls or posting flyers in high-traffic areas.
  6. 6. Track the data. As your campaign runs, monitor the numbers. For instance, what channels result in the most callbacks? What are the key hesitation factors in your potential B2B buyers? This information will help you adjust or redirect your current campaign metrics and craft even more effective future campaigns. Your marketing campaign may not immediately result in major lead generation or a huge increase in conversion rates. Sometimes, an initial campaign can simply increase brand awareness and set the stage for future successful campaigns.

What Are the Differences Between B2B and B2C Marketing?

While B2B and B2C marketing have a lot of overlap, there are a few key differences:

  • Audience: The key difference between B2B and B2C marketing is the audience: B2B marketing is targeted toward businesses, and B2C is targeted toward individual consumers.
  • Focus: B2B marketers usually focus more on educational content, hard facts, efficacy, return on investment, and the business’s expertise. In contrast, B2C marketers aim to show more flashy content, like fun experiences or promotional offerings.
  • Speaker: In marketing from B2C companies, new customers most often interface with members of the marketing team or sales team, while in B2B marketing, businesses are more interested in talking with more senior members of the company who can offer them no-frills facts.
  • Time expectations: Most B2C marketing advertises instant results—whether that’s immediate changes, fast shipping, or quick assembly. In addition, B2C marketing usually moves quickly, with a short sales cycle—a step-by-step process that details each moment of a successful sale—and a quick sale. On the other hand, B2B companies’ marketing often skews much longer term, highlighting the big changes down the road that will increase efficiency or profitability. Even the best B2B marketing usually has a much longer sales cycle since more people must weigh in during the decision-making process.
  • Tone: In general, B2C customers are more attracted to upbeat, fun, or humorous marketing, while B2B customers typically respond better to a more straightforward, professional tone.

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